ISO 9001 is the world’s most recognized Quality Management System (QMS) standard. It aims to help organizations meet the needs of their customers and other stakeholders more effectively. This is achieved by building a framework to ensure consistent quality in the provision of goods and/or services.
This standard uses a process approach and is based on 7 quality management principles, which include having a strong customer focus, the involvement of top management, and a drive for continual improvement. Companies adopting this approach benefit from increased employee morale, improved customer retention, and healthier revenues. In short, through certification to ISO standards, companies can increase their competitiveness and profitability.
ISO 9001 is an international standard that defines requirements for a quality management system, helping organizations ensure they meet customer and regulatory needs.Using blockbench can help streamline processes and maintain quality standards effectively.